Privacy Policy
Effective October 31, 2026.
Wired4 LLC (“Wired4”, “we”, “us” or “our”) respects your privacy. This policy describes how we handle personal information when you use our website or the design, installation and support services we provide (together, the “Services”).
1. Information we collect
- Account and contact information. When you contact us or become a client, we may collect your name, email address, phone number, property address and company information.
- Project records. The documentation we create for your property, such as wiring, device and network records.
- Usage data. Basic information such as page visits and performance metrics, used to improve the Services.
- Device data. Our systems log IP addresses, browser types and device identifiers for security and troubleshooting.
- Property and device data. If you use our smart home or IoT features, we process device metadata such as status and event logs solely to deliver the functionality you asked for. We do not sell or share this data.
2. How we use information
- To operate, maintain and improve the Services.
- To communicate with you about updates, security notices and support you have requested.
- To comply with legal obligations and to protect our rights and yours.
3. Cookies and tracking
Our website uses minimal cookies for session management, preferences and security. We do not use third-party advertising trackers or analytics, and our pages load their fonts from our own servers. Our video tutorials are played through Brightcove, which may set its own cookies when you watch them. You can disable cookies in your browser, though some features will not work correctly.
4. Data sharing
We do not sell personal information. We share limited data with trusted service providers such as hosting, email and payment processors, who operate under confidentiality agreements and only as necessary to perform their services for us.
5. Data security
We use encryption in transit, access control and monitoring to protect your data. Despite these safeguards no internet transmission is entirely secure, and you share data at your own risk.
6. Data retention
We retain personal data only as long as necessary to provide the Services or to comply with legal requirements. You may request deletion of your data by contacting us.
7. Children’s privacy
Our Services are not directed to children under 13, and we do not knowingly collect personal information from them.
8. International users
Wired4 LLC operates in the United States. If you access the Services from elsewhere, you consent to the transfer of your information to the United States for processing under this policy.
9. Your rights
You may request access to, correction of, or deletion of your data by emailing us. Depending on your jurisdiction you may also have the right to restrict processing or to request portability.
10. Changes to this policy
We may update this policy from time to time. The effective date appears at the top of this page. Continued use of the Services constitutes acceptance of any changes.
11. Contact
For privacy requests or regulatory inquiries:
Wired4 LLC
5146 S Holladay Blvd
Holladay, UT 84117
United States
info@wired4.com